I can’t say enough good things about Elite Serum Rx! After the very first application I could feel the firming effects as well as see the improvement immediately. The bags under my eyes pretty much disappeared with daily use. I love it! I also wanted to mention an instance when the USPS lost my order. The manufacturer, Skin Pro International emailed me within minutes (literally) and called me the next day to follow up. They sent me another order special delivery, and at no cost to me. All I can say is, WOW! Who the heck has this kind of impeccable customer service these days!? This experience along with the great results of using Elite Serum Rx, has made me customer for life.